Privacy Policy
Last Updated: May 15, 2026
Biz-Bot ("we," "our," or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.biz-bot.net and use our services, including our AI-powered automation solutions, local Google ranking services, and lead capture features (collectively, the "Services").
By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Services.
1. Information We Collect
We collect various types of information to provide and improve our Services to you:
1.1 Personal Information
This refers to information that can be used to identify you personally. We may collect personal information that you voluntarily provide to us when you register for an account, use our Services, contact us, or otherwise interact with us. This may include:
•Contact Information: Name, email address, phone number, business address.
•Account Credentials: Usernames, passwords, and similar security information.
•Payment Information: Billing address, payment method details (processed securely by third-party payment processors).
•Communications: Records of your correspondence with us.
1.2 Business Information
When you use our Services, particularly for local ranking and lead capture, we may collect information related to your business, such as:
•Business name, address, phone number, website.
•Information about your customers (e.g., names, phone numbers, email addresses) when processed through our AI voice assistants or lead capture tools, strictly in accordance with your instructions and applicable data protection laws.
•Review data from platforms you integrate with our review management services.
1.3 Usage Data
We automatically collect information about your access to and use of the Services, including:
•Log Data: IP address, browser type, operating system, referring/exit pages, dates/timestamps, and clickstream data.
•Device Information: Device type, unique device identifiers, and mobile network information.
•AI Interaction Data: Transcripts of conversations with our AI voice assistants, call metadata (duration, time), and data processed by our AI for lead capture or other automated tasks. This data is used to improve AI performance and service delivery.
1.4 Cookies and Tracking Technologies
We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Services and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
2. How We Use Your Information
We use the information we collect for various purposes, including to:
•Provide, operate, and maintain our Services.
•Improve, personalize, and expand our Services.
•Understand and analyze how you use our Services.
•Develop new products, services, features, and functionality.
•Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Services, and for marketing and promotional purposes.
•Process your transactions and manage your subscriptions.
•Find and prevent fraud.
•Monitor and analyze trends, usage, and activities in connection with our Services.
•Comply with legal obligations.
3. How We Share Your Information
We may share your information in the following situations:
•With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
•For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
•With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
•For Legal Reasons: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
•To Enforce Our Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities, or as evidence in litigation in which we are involved.
•With Your Consent: We may disclose your personal information for any other purpose with your consent.
4. Data Security
We implement reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. We cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
•Right to Access: You have the right to request copies of your personal data.
•Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
•Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
•Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
•Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
•Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact details provided below.
6. Third-Party Websites
Our Services may contain links to third-party websites or services that are not owned or controlled by Biz-Bot. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to review the Privacy Policy of every site you visit.
7. Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 18 without verification of parental consent, we take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us by email at info@biz-bot.net
